Privacy Policy

Last updated: May 2026

Eastman Ag Parts, a trade name of Eastman Equipment Company (“we,” “us,” or “our”), is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. By using our website, you agree to the practices described here.

Information We Collect

Information you provide

• Name, email address, phone number
• Shipping and billing address
• Order details and payment information (processed securely by our payment processor — we do not store full card numbers)
• Messages you send via our contact form

Information collected automatically

• Browser type, device type, and operating system
• IP address and approximate location
• Pages visited, time spent, and referring URL
• Cookies and similar tracking technologies (see Cookies section below)

Cookies & Tracking

We use cookies and similar technologies to operate our website and understand how visitors use it. Specifically:

• Google Analytics — We use Google Analytics to collect anonymized data about site traffic and user behavior. This helps us improve our site. Google may use this data per their own privacy policy. You can opt out via Google's opt-out tool.
• Meta (Facebook) Pixel — We use the Meta Pixel to measure the effectiveness of our advertising and to show relevant ads on Facebook and Instagram. Meta may use this data per their own data policy.
• Functional cookies — We use cookies to remember your cart contents, saved parts (wishlist), and session preferences.

You can disable cookies in your browser settings, though some site features (cart, wishlist) may not function without them.

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and tracking updates
• Respond to your questions and support requests
• Improve our website and product catalog
• Measure and optimize our advertising
• Comply with legal obligations

Third-Party Sharing

We do not sell your personal information. We share data only as necessary to operate our business:

• Payment processors — to securely handle transactions
• Shipping carriers — UPS, FedEx, USPS — to deliver your order
• Analytics providers — Google Analytics, Meta Pixel — to understand site usage and ad performance
• Law enforcement or regulators — when required by law

Data Security

Our website uses HTTPS encryption for all data in transit. Payment information is processed by PCI-compliant payment processors — we never store full credit card numbers. We implement reasonable security measures to protect your information, but no transmission over the internet is 100% secure.

Your Rights

California residents (CCPA)

California residents have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information (we do not sell personal data). To exercise these rights, contact us at parts@eastmanequipment.com.

All users

You may request access to, correction of, or deletion of personal information we hold about you by contacting us. We will respond within 30 days.

Data Retention

We retain order and account information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Analytics data is retained per the default settings of each analytics provider.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.